Billing and plans

Who this is for

Workspace Owners and Admins checking entitlement and purchasing Pro or Enterprise.

When to use this page

When you need to upgrade the plan, downgrade, manage the Stripe subscription, or read the current quota usage.

In the app

1. Under Workspace, choose Billing.
2. The heading is Billing & Plans. The first line shows the current plan ("Current plan: Free, Pro, or Enterprise") and, when usage.auditsLimit is present, the audit count for the month (for example "12/50 audits used", or the infinity symbol for unlimited).

Plan purchase flow

• Toggle Monthly against Yearly (yearly carries a "Save 20%" badge).
• Non-current paid plans show Upgrade to <plan.name> ("Redirecting..." while creating the Stripe checkout).
• The current paid plan shows Manage Subscription (opens the billing portal).
• The current Free plan shows a disabled Current Plan button. Other tiers may show a disabled Downgrade action when downgrading from Free is not allowed.

When hasStripe is true, an extra Manage Billing Portal outline button appears at the bottom.

Checkout or portal failures use alert(getErrorMessage(err)) (browser alert).

Published quotas

Custom enterprise contracts may differ. Rely on Billing and Pricing for the values on your account.

Feature availability by plan: AI analysis and Intelligence need Pro or Enterprise; Vision UX and Competitor analysis need Enterprise; the agency Strategy report needs Pro or Enterprise. Free runs standard audits only.

Report credits (pay per report)

When your monthly audit allowance runs out, you can keep auditing with report credits instead of upgrading.

• Buy credits from Billing. Bundles are Single (1 credit), 5 reports, and 25 reports; each shows its price. Purchases are one-off Stripe checkouts, not a subscription.
• One credit runs one standard audit. Your monthly quota is always used first; credits are only drawn once the quota is spent, and credits do not expire.
• A credit-funded run is forced to a standard report: AI extras, Vision, and Intelligence stay off for that run regardless of the toggles.
• If the monthly quota is spent and you hold no credits, New audit returns a "needs credits" message (HTTP 402) with Buy report credits and View plans and upgrade links.
• Recent credit activity on the Billing page lists each change (purchase, audit used, refund) with the running balance. The header shows your current balance.

New audit guardrails

New audit calls checkBillingUsage before starting a run, with additional checks for AI, vision, and intelligence. The UI surfaces the server reason when blocked.

Cancellation and refunds

• Cancel from the Stripe customer portal (Manage Subscription or Manage Billing Portal). Access generally continues through the paid period unless your agreement states otherwise.
• Pro includes a 14-day money-back window. Contact support from the Help Centre footer.

Related

• Run your first audit.
• API keys and programmatic access.